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Archived Post 01-11-2010 07:57 PM

Major pc issue, so unimpressed!
HEY guys,

Ok, I am rocking an HP Pavilion dv7. Isnt quite a year old. The other day I turned on my computer and nothing is working. Flash is gone, No downloads work, sounds dosent work, IE explorer wont launch, computer games wont launch, xfire, gsa, team speak, nothing works :(. All I can get to launch is my 64bit browser. Now I am afraid I have either a) deleted something important while cleaning up my files, or b) contracted some sort of virus. I am also getting windows errors left and right. I have windows Vista, should I just get someone to delete my hard drive and install windows seven? Or is there some way i can actualy fix this? ]

ps. disc's dont load, and nothing will download/ install// :(

any help is wicked!


Archived Post 01-11-2010 08:21 PM

how do i go about doing a system restore?

Archived Post 01-11-2010 08:22 PM

Use a system restore point and if all else fails FDisk and reinstall.

Archived Post 01-11-2010 08:23 PM

If it isn't a year old yet, it should still be under warranty. So HP should be able to help if you call them. Although I'm not sure how competent their customer service is, as I have never called them.

Archived Post 01-11-2010 08:23 PM

how do i do a system restore

Archived Post 01-11-2010 08:25 PM

Honestly there is no way to know for sure what happened. First try using a restore point from a time when everything worked. Unless you deactivated the feature, this should be an option. If that's not an option, use your windows disc (or diagnostic partition if HP has one... I know dell's do) and do a system repair. Basically it'll go through and replace any missing OS files needed for operation.
If that still doesn't work, start in safe mode and see if anything works at all (launching apps that is). If you've tried everything above and then are still unable to get things to work in safe mode, just say screw it, format the drive and reinstall Vista.

If you HAVE to reinstall though, might as well go to 7.
If you go to 7, do yourself a big favor and stop by for some help setting up.
It took me a couple weeks to get things optimized as much as I have them (disabled services, registry edits, third party apps to replace default ones, etc). The tutorials and what not on that site will get your OS running circles around everyone else. My boot time is <15sec, and shutdown <3sec. Vista can't do that. Well... neither can 7 by default.

Archived Post 01-11-2010 08:26 PM


Originally Posted by Cliff_Stevens (Post 1366173)
how would a guy go about doing a system restore?

Go to Control Panel, then click System. On the left should be a button called System Protection. Click that and in the middle of the screen there should be a System Restore button.

Disclaimer: Friendly advice only.

Archived Post 01-11-2010 08:28 PM

how would a guy go about doing a system restore?

Archived Post 01-11-2010 08:37 PM

the only restore point i can find is from todaay.. is there a way to retrieve other restore points?

Archived Post 01-11-2010 08:41 PM

Sounds pretty suspicious to me, like perhaps you have a virus. You'll have to either have it professionally checked, perhaps at a Staples or by HP. Or if you can download anti-virus software to scan your computer yourself.

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