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-   -   How do I get anyone from STO to review a bug? (http://sto-forum.perfectworld.com/showthread.php?t=573021)

benzzyoc 03-02-2013 11:43 AM

How do I get anyone from STO to review a bug?
 
http://sto-forum.perfectworld.com/sh...d.php?t=571191

many tickets no response. This is a serious issue. I dont want to wait till nov 2013 for a fix.

anazonda 03-02-2013 11:46 AM

Soon?

Chances are that only so few complaints have been raised, that the manpower/time/money needed to fix the problem is not worth making you happy by fixing...

get 10 or 20 more to complain, and theres a chance... untill then, don't count on a fix anytime soon.

nileight1 03-03-2013 01:26 PM

Cross posting is a way to get attention.
But probably not the kind you want.

captainbrady 03-03-2013 01:28 PM

Quote:

Originally Posted by benzzyoc (Post 8400331)
http://sto-forum.perfectworld.com/sh...d.php?t=571191

many tickets no response. This is a serious issue. I dont want to wait till nov 2013 for a fix.

Well to get my bug fixed it required several phone calls to the billing department complaining and finally an official complaint to the better business bureau.

romeowhiskey4 03-04-2013 04:49 AM

Good luck with that... I made a similar complaint but it didn't get resolved... however, look on the BBB website and see the number of complaints PW has... and PW's response? still waiting...


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