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-   -   Question Regarding the C-Store (http://sto-forum.perfectworld.com/showthread.php?t=613601)

drac0s65 04-08-2013 12:15 PM

Question Regarding the C-Store
 
Is anyone able to help direct me to who/how/where I would submit a question about C-Store purchases? I bought the 2 Character item, it took my zen and gave me nothing.
Thanks
Vice Admiral Ky'Lian Berat - U.S.S. AVALON

thecosmic1 04-08-2013 12:16 PM

What do you mean "the 2 character item?" Do you mean 2 additional Character Slots?

drac0s65 04-08-2013 12:25 PM

Quote:

Originally Posted by thecosmic1 (Post 9120231)
What do you mean "the 2 character item?" Do you mean 2 additional Character Slots?


Sorry, yes, that is what I meant.
Vice Admiral Ky'Lian Berat - U.S.S. AVALON

brigadooom 04-08-2013 12:31 PM

Are you sure you got the character slots on the not bridge officer slots?

drac0s65 04-08-2013 12:33 PM

Quote:

Originally Posted by brigadooom (Post 9120521)
Are you sure you got the character slots on the not bridge officer slots?

I did do this the very first time I went to purchase. Suddenly realized that my toon had extra bridge officer slots and didn't know where they came from. I was very careful this time not to do that again.

Vice Admiral Ky'Lian Berat - U.S.S. AVALON

thecosmic1 04-08-2013 12:37 PM

You might need to log out of the game, completely close it, and then log back in for them to appear usable on your new character selection tab.

drac0s65 04-08-2013 01:18 PM

Quote:

Originally Posted by thecosmic1 (Post 9120651)
You might need to log out of the game, completely close it, and then log back in for them to appear usable on your new character selection tab.

Been there and done that. This was last week sometime and it hasn't shown up yet.

thecosmic1 04-08-2013 01:20 PM

You might want to send in a Support ticket, then. Don't send a bug report, as they don't reply to bug reports.

drac0s65 04-08-2013 01:34 PM

Quote:

Originally Posted by thecosmic1 (Post 9121631)
You might want to send in a Support ticket, then. Don't send a bug report, as they don't reply to bug reports.

Thanks for the help. I will try that.

f9thaceshigh 04-08-2013 02:05 PM

Are you sure they are missing? Since the last time they changed the character login GUI it's not readily apparent. Mouse over either of the Create New Character buttons, it should say you have x character slots remaining.


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