Star Trek Online

Star Trek Online (
-   Windows and General: PC, Network, and Other Technical Issues (
-   -   Stuck on "Connecting to account server" (

Archived Post 01-14-2010 08:44 AM

Stuck on "Connecting to account server"
Anyone else have this issue?

Archived Post 01-14-2010 08:47 AM

Not stuck, per se...but it times out every time I try to connect. I opened a ticket just waiting for their response.

Archived Post 01-14-2010 08:55 AM

I also get a "timed out" message when connecting to account server...

Archived Post 01-14-2010 09:08 AM

Yes, I am also experiencing this "Timed Out" issue as well. IT seem to sit for about 2-3 minuted before you get that "Timed Out" error. I am hoping they resolve this issue soon. I am so jealous reading about how great STO is by other players who manage to get into the game. I want to experience the Beta as well :)

Archived Post 01-14-2010 12:32 PM

It's most likely related to a firewall issue, make sure ports 7000-7500 are open. See this page ( ) for more info on the ports being used, I had a few of them specifically configured from Warhammer and guess I forgot about them.

Archived Post 01-14-2010 01:06 PM

Happening to me as well. Since I got in fairly easily earlier this morning I don't think it has anything to do with a firewall (for me any way).

Archived Post 01-14-2010 01:25 PM

Oh ya, me too. Have not been able to play most of the day. Website shows server up so who knows what is going on????????????

All times are GMT -7. The time now is 02:56 AM.