Star Trek Online

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-   -   Get into the program but won't move onto character creation screen... (http://sto-forum.perfectworld.com/showthread.php?t=63808)

Archived Post 01-15-2010 10:49 AM

Get into the program but won't move onto character creation screen...
 
Hi guys,

Finally had a few minutes to sit down and give it a go.
The loader took a while but patched the client and that seemed to go okay.
I click "engage" and get into the game.

I click on Start New Federation Character. All the menus go away and I'm left with just the blue background with the weird cylindrical thing in the foreground and the music.

Will not progress onto character creation...any ideas?

Thanks.

Archived Post 01-15-2010 10:52 AM

Did you restart your system after the install? I don't recall if I did or not.

What else is running on your system at the time? It sounds like it's "busy" and waiting to execute the next process.

Archived Post 01-15-2010 10:52 AM

ah, an update.

Apparently I missed a very quick "unable to connect to account server" message just after I clicked engage but before it loaded into the game...

Suggestions?

Archived Post 01-15-2010 10:54 AM

I did restart. There's nothing else running.

PC is decent spec so even if there were something else running I'd be surprised if it had this sort of effect...

Archived Post 01-15-2010 11:18 AM

same
 
i've ahd the same problem for a few days now, i know its beta and dnt want to get angry over it, but its really annoying now. it connects ok then when i clik on make character it loads then says unable to connect etc

Archived Post 01-15-2010 11:38 AM

Hmm, wonder if it's related to the key? Although I would think it would say something about login failed or authentication. That and you have to log in first when you start the game anyway. Sounds like an account or server issue on Cryptic's side of things.


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