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-   -   Bonus 300 zen (http://sto-forum.perfectworld.com/showthread.php?t=657921)

killamaster001 05-07-2013 12:46 AM

Bonus 300 zen
 
I recently bought the vesta class for 5000 zen and when someone buy 5000 zen from perfect world they are suppose to get a bonus 300 zen. I didn't get the bonus 300 zen, and I was planning on buying a bridge. I tried going to the support center website on perfect world, and clicking on contact us, but when I click on contact us the website says not available.

johnsteward 05-07-2013 02:40 AM

be aware that xou dont get the bonus zen with all payment options..

i'm not saying thats what happend, just that i never had any issues with this and mayybe u just used a wrong one?

dllmmo 05-07-2013 08:24 AM

There have apparently been some issues today with the Zen purchase. Might be what could be the explanation to your problem, granted that you used a payment option that would give bonus Zen.

I can only suggest you try and submit that ticket. I have no issues getting to the ticket page, so it might be a short interruption.

https://support.perfectworld.com/app/ask

killamaster001 05-07-2013 02:56 PM

Quote:

Originally Posted by dllmmo (Post 9723331)
There have apparently been some issues today with the Zen purchase. Might be what could be the explanation to your problem, granted that you used a payment option that would give bonus Zen.

I can only suggest you try and submit that ticket. I have no issues getting to the ticket page, so it might be a short interruption.

https://support.perfectworld.com/app/ask

For some odd reason the website doesn't pull up for me. I even tried it on a friends computer, and it didn't come up. I used the perfect world card. Isn't that the one for the bonus 300 zen. I wonder does it have to do with location somehow. I live in kcmo.


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