Star Trek Online

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-   -   Can't buy Lifetime membership. WUWT? (http://sto-forum.perfectworld.com/showthread.php?t=695121)

dongemaharu 05-21-2013 11:36 PM

Can't buy Lifetime membership. WUWT?
 
So , I'm trying to give Cryptic some money for the LT sale and all I get is the message, "Error updating subscription" with an option to upgrade to Gold only. Has anyone else had this problem? Do I have to get Gold first?

hexwrench 05-21-2013 11:59 PM

You don't need to be Gold before buying the LTA. I bought it yesterday without any problems, my account was directly upgraded to LTA.
Maybe the payment couldn't be processed? Try another payment option.

dongemaharu 05-22-2013 12:06 AM

Under the Manage Subscriptions box there's only,

Star Trek Online
Upgrade to Gold

or

Champions Online
Upgrade to Gold

No option for LTS.

I could transfer money to PayPal(though there's no guarantee of that working), but that takes 5 days to clear. Besides, I've had this credit card on record with them a while, and have been using it to buy zen.

I found one other thread on this same exact problem from a year ago, bu there was no solution given there. I can't believe I'm the only one with this problem.

angel732 05-22-2013 12:09 AM

I bought the lifetime a few hours ago with no problems. Paid with paypal.

Maybe wait until tomorrow, log out & in, and try again?

grouchyotaku 05-22-2013 12:19 AM

Quote:

Originally Posted by dongemaharu (Post 10195551)
Under the Manage Subscriptions box there's only,

Star Trek Online
Upgrade to Gold

or

Champions Online
Upgrade to Gold

No option for LTS.

Thats because the Lifetime Subscription purchase is done here...

http://sto.perfectworld.com/lifetime

dongemaharu 05-22-2013 12:37 AM

Quote:

Originally Posted by grouchyotaku (Post 10196591)
Thats because the Lifetime Subscription purchase is done here...

http://sto.perfectworld.com/lifetime

I did that, but it's how I got to my original problem of the error and the gold and champions only options.

Well, I tried with Paypal, and it worked. No problem.

FYI, to people with this problem in the future. Only Paypal works. :/

Now, I'm off to enjoy my new membership! ...Oh, the server's down...

hexwrench 05-22-2013 01:10 AM

Credit card works too. When I bought the LTA yesterday I used my CC, not PayPal.

thedevilsbrigade 05-25-2013 05:44 AM

Does anyone know a solution to get this to work? I've had the error updating subscription when trying to purchase the lifetime option on 3 different credit cards which are all in good order and have more than enough available.

thedevilsbrigade 05-25-2013 05:48 AM

Ok we discovered the problem. It attempts to charge to the Netherlands so the credit card companies were automatically denying the charge as a security method. Once we called and verified it was legitimate it worked correctly.

kirithy 05-25-2013 11:42 AM

hello
 
few question how is this game compared to world of war craft? is it really worth investing into this game. from what i seen you got to pay for the keys to unlock certian boxes what is that. I play world of war craft for about 15.00 a month everything is free once you sign up for membership. i may be getting the wrong impreesion of this game howevr it looks like to me it is all about the money pay for everything as you go. exend this fopr that much exted for this much oh you got to pay for that and this. seems like it can wind up being very costly at the end. I may be all wrong about it. can you tell me more about the gameing i like to keep an open mind. is this game really worth it to play meaning is it more of a pitch a penny game every time you turn around you got to keep adding money. The game sounds like fun but will it make me broke at the end what i pay on wow. is to me worth it. and i would like to think this game would be worth it as well. I am a big fan of startrek I watched every startrek voyager and deep space nine and the next generation plus all the older startrek. the shows were great. I sure hope the game is too.


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