Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   Controls, User Interface, and the STO Gateway (http://sto-forum.perfectworld.com/forumdisplay.php?f=126)
-   -   Cannot use Gateway (http://sto-forum.perfectworld.com/showthread.php?t=825191)

lrudge 08-14-2013 10:22 AM

Cannot use Gateway
 
As title suggest - I cannot log into Gateway. I sign in with my username and password, then it says "enter one-time code that has been sent to you email". This is where it goes wrong, this email takes over 3 hours to arrive but the Gateway time out after 5 mins. I have tried this for months to see if anything changes but it's still the same.
Can someone advise me how I can get this to work, or could the time out be altered to allow me to actually receive the one-time code ?

recon2130 08-16-2013 09:00 AM

Well I dont think its a problem with Cryptics side (amazingly) because I have to enter a one time code daily because I hot desk at work and I like to plan my next purchase while sitting around doing nothing and it arrives instantly.

Possibly a problem with your provider? I personally use G-Mail and get the email within 30seconds or so on my phone.


All times are GMT -7. The time now is 10:22 AM.