Star Trek Online

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-   -   Will Not Let Me Add Pre Order Key. (http://sto-forum.perfectworld.com/showthread.php?t=87557)

Archived Post 01-28-2010 06:35 PM

Will Not Let Me Add Pre Order Key.
 
I am trying to add a Pre Order Key to my account but it's not letting me do it. Am I correct in thinking I need this key added so when I get my retail box key for pre order bonuses on the 2nd they will show up in my account?

Thank for any help.
~Chris

Archived Post 01-28-2010 06:37 PM

I had the same issue, try this

Make sure you are logged into your account
Go to the main page http://startrekonline.com/
Scroll down about halfway and on the right hand side click "Redeem your pre-order key"
Go through the process there
Check your account status and it should list pre-order

Archived Post 01-28-2010 06:41 PM

Thanks,
I already tried that but it keeps saying...

"You have already activated Star Trek Online - Preorder on this account."

I do but I have Pre ordered items from different retailers and I need to activate them all I believe to get the pre order bonuses?

Archived Post 01-28-2010 06:43 PM

Quote:

Originally Posted by Liden
Thanks,
I already tried that but it keeps saying...

"You have already activated Star Trek Online - Preorder on this account."

I do but I have Pre ordered items from different retailers and I need to activate them all I believe to get the pre order bonuses?

Oh, sorry I misunderstood -- so you are wanting to get the various pre-order bonuses from multiple retailers?

I don't believe they have it set up to allow that -- it appears to be restricted to one pre-order bonus per account :(

Hopefully they'll chime in with better info for you.

Archived Post 01-28-2010 06:45 PM

Quote:

Originally Posted by Triniak
Oh, sorry I misunderstood -- so you are wanting to get the various pre-order bonuses from multiple retailers?

I don't believe they have it set up to allow that -- it appears to be restricted to one pre-order bonus per account :(

Hopefully they'll chime in with better info for you.

I don't know why they ould limit that, I've heard alot of people getting various pre orders for the bonuses. Yea an official word would be great.


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