||01-29-2010 10:01 AM
Getting ready for head start? Workarounds from the GM Staff!
Mission Issues? On rare occasions, players encounter anomalies in their missions that prevent them from advancing. A mob might now spawn, an enemy’s AI could go awry, or script within the map could get stuck. If this happens to you, the safest thing to do is restart your mission from the beginning, to ensure that you don’t miss out on any accolades.
1.) First, Abort your mission by clicking on the “Abort Mission” – it’s the button in the upper-left hand corner of your mini map
2.) Press ‘J’ to open your mission journal
3.) Highlight the mission that is giving you trouble
4.) Click Drop Mission
5.) You can then take the mission again by clicking on “Remove Contacts” and selecting the appropriate contact (still inside your mission journal)
This should work on the ground… and in space!
If you encounter the same problem twice – then it’s most likely a bug. If that’s the case - please submit a bug to the GMs, and they will ensure that development is made aware of it.
No away team? - We have seen reports of players beaming down to a ground map without an Away Team. Fortunately, this can be easily solved by beaming out and back in. Simply click on the “Abort Mission” button in the upper left hander corner of your mini-map.
Check the known bugs – The GMs actively publish the confirmed bugs in the bug interface. if you click on “Report a Bug”, then select a category, you can view the list of known bugs. Avoid looking like a noob – check the bug system before asking in chat! ;)
Missing your pre-order items – This question comes up a lot - Pre-order items are applied to your account after you apply your retail key, but not before.