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-   -   Answer Your Phones Cryptic? (http://sto-forum.perfectworld.com/showthread.php?t=88692)

Archived Post 01-29-2010 01:26 PM

Answer Your Phones Cryptic?
 
You Give Us A Phone Support Number, But When I Try To Use It, I'm On Hold For 2 Hours......someone In Support Send Me A Pm And I Will Give You My Number So I Can Tell You How I Can't Get Into Headstart With My Best Buy Preorder Key That Is Supposed To Give Me Headstart Access.

Archived Post 01-29-2010 01:27 PM

They're out spending your money on Lunch. They will be back later on, Sorry

:p

Archived Post 01-29-2010 01:27 PM

go here

http://www.startrekonline.com/betacard

Archived Post 01-29-2010 01:29 PM

Quote:

Originally Posted by Dekar_Corvus

i ALREADY ENTERED MY BETA KEY, THATS HOW I GOT INTO OPEN BETA.....DON'T BE A SMARTASS

I'M ****ED OFF B/C I PAID TO GET INTO HEADSTART AND IT WON'T LET ME IN.

Archived Post 01-29-2010 01:29 PM

If You Really Need The Help, You Can Also Email Them And/Or Submit A Support Ticket, Instead Of Waiting On Hold. Plus, The Lines Are Probably Busy For All Of The Billing Or Tech Issuse That People Are Having. Expect That For Quite A While After Release. Blizzard Still Has Hold Times Of An Hour.

That's really hard....

http://www.startrekonline.com/support/billing/contact

Archived Post 01-29-2010 01:31 PM

OK well, be patient. This is a very big day for everyone. I'm sure you're in a queue and they will get to you as soon as possible.

Archived Post 01-29-2010 01:31 PM

Quote:

Originally Posted by skylatron
If You Really Need The Help, You Can Also Email Them And/Or Submit A Support Ticket, Instead Of Waiting On Hold. Plus, The Lines Are Probably Busy For All Of The Billing Or Tech Issuse That People Are Having. Expect That For Quite A While After Release. Blizzard Still Has Hold Times Of An Hour.

That's really hard....

i'VE BEEN ON HOLD FOR 2 HOURS NOW WAITING FOR SOMEONE....I'VE SENT EMAILS, PM, TICKETS, ETC.... ALL MORNING LONG. I WANT IN

Archived Post 01-29-2010 01:31 PM

Well, just be glad your shift/capslock key works. I mean, imagine how lost you'd be without THAT!

Archived Post 01-29-2010 01:31 PM

Quote:

Originally Posted by evilsmoo (Post 1762088)
Well, just be glad your shift/capslock key works. I mean, imagine how lost you'd be without THAT!

this guy wins this thread...


nothing more to see here...

Archived Post 01-29-2010 01:33 PM

Quote:

Originally Posted by evilsmoo (Post 1762088)
Well, just be glad your shift/capslock key works. I mean, imagine how lost you'd be without THAT!

U = EPIC WIN!1!1!!


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