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-   -   Lifetime Subscription - Please Help (http://sto-forum.perfectworld.com/showthread.php?t=89862)

Archived Post 01-30-2010 05:12 AM

Lifetime Subscription - Please Help
 
Hi there

I just pre-ordered from Amazon and I want to take on the lifetime subscription offer. I just want to know what I have to do now to qualify for the lifetime subscription.

Thanks

Ryno

Archived Post 01-30-2010 05:15 AM

think you had to be part of beta testing but not sure! :confused:

Archived Post 01-30-2010 05:17 AM

hm, Amazon. Well, just activate your pre-order key, log on www.startrekonline.com and click on Lifetime - in simply way

Archived Post 01-30-2010 05:18 AM

Quote:

Originally Posted by PAKOofMM (Post 1773527)
Hi there

I just pre-ordered from Amazon and I want to take on the lifetime subscription offer. I just want to know what I have to do now to qualify for the lifetime subscription.

Thanks

Ryno

Heya, welcome to STO :)
http://www.startrekonline.com/exclusive_specials
Will need a pre order key though.

Archived Post 01-30-2010 05:19 AM

You need the preorder key from amazon entered into your account and also having subscribed the LTA until Feb the 1st. Only preorderaccounts qualify for the actual TLA offer!

Archived Post 01-30-2010 05:20 AM

Hi there

THanks for all the help.

I don't have the pre-order key yet and the delivery time for my pre-order box is only 05 Feb - 12 Feb.:confused:

Will I still be able to qualify? :(

Archived Post 01-30-2010 05:23 AM

In 2 or 3 days you will receive an email from store-news@amazon.com The subject line will read: Your Pre-order Bonus for Ordering "Star Trek Online" at Amazon.com

This email will say: Dear Amazon.com Customer,

The Amazon Video Games team thanks you for your pre-order of Star Trek Online . Now it's time to get you your pre-order bonus code.

Here is your code(s): blah blah blah code here.

Then go here: http://www.startrekonline.com/enter_key and enter the code from that email.

Afterwards, go here: http://www.startrekonline.com/exclusive_specials and click on "Lifetime Subscription Click to Purchase." Then follow the instructions to purchase your Lifetime Subscription.

Archived Post 01-30-2010 05:30 AM

Thanks a lot guys.

I had a late wake up call this morning on my email, but I hope to see a lot of you guys in the time to come.

Archived Post 01-30-2010 05:50 AM

Slightly different problem here. I'm trying to pay with both paypal and my visa debit card. I have the funds in my bank account but both ways give me an error. THE DEBIT CARD KEEPS TELLING ME PAYPAL NEVER SENT THE PAYMENT (WTF! iM USING MY CARD HERE!) and paypal does exactly the same. I know the funds are there. I know I have pre-order status on my account. Add to that, I know that cryptic keep bouncing the payment back.

For the love of gods, It ends on monday and their billing support don't open again till monday, wth do I do....

I can't even buy the DDE's because my card is constantly being refused and its really narking me off!

Archived Post 01-30-2010 06:21 AM

Log in to your Paypal account and verify that the funds are indeed on your account and available for use.

I mention that last part because sometimes banks (I do not know if Paypal does this as well) will show the funds on your account but list them as "not available for use until verified." There are several possible reasons for this.

If those funds are listed on your account and available for use and you still cannot pay with Paypal then you should call Paypal's customer service department. Neither Cryptic nor Atari can help you with that.


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