Star Trek Online

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Archived Post 01-30-2010 09:16 AM

Pixelation Issues?
I've been working on STO since Closed Beta, but for some reason I have stumbled upon a major issue that suddenly appeared once Head Start started (this has never happened before). For some reason, the Character Creation page is all fuzzy and makes everything look like it is underwater. Is anyone else having a similar issue? I've attached a pic so you know what I'm talking about. I'd appreciate any help anyone can give me (as you can see from the chosen image I am a Lifetime Subscriber, so I really want this to get fixed). Thanks for your help!

Archived Post 01-30-2010 10:08 AM

ok what u need to do is go to ur video optiona and turn off the "Half Resolution" option at the top.

that will fix it

Archived Post 01-30-2010 10:12 AM

I love half resolution :) Kinda of a "omg wth is wrong with my comp" check.

Archived Post 01-30-2010 11:05 AM

Thanks for the responses, guys. I have fiddled with the resolution in the game and it just makes the planet in the background at the start page sparkle with red spots. I've also checked my video display options on my computer and they are at their highest. I'm going to try and re-download my videocard driver and see if that makes a difference.

Archived Post 01-30-2010 11:43 AM

Still no joy, I'm afraid. Thanks for the input, though. Any other suggestions?

Archived Post 01-30-2010 01:32 PM

Looks like half-resolution is enabled. I'm guessing you've checked and double checked that.

the CoX engine can have a UI resolution and a world resolution. It's possible that your world resolution is set really low somehow, perhaps a manual .ini edit. If the server was up, I'd take a look into the advanced settings on STO but it's not, yet. One thing you could try that might recreate your settings is changing the resolution the game is running. Changing between fullscreen and windowed, if in windowed try resizing the game.

Another thing you can try is either deleting or moving the file Gameprefs.Pref from your <where STO is>\Star Trek Online\Live\Localdata directory. If you open it up in notepad you can look for GfxSettings.ScreenHeight and GfxSettings.ScreenWidth for your resolution. Interestingly, above those two entries is GfxSettings.RenderScaleX and GfxSettings.RenderScaleY. My config file says "0" for both, they may be set differently in yours.

I hope this helps somewhat, let us know how it goes :D

Archived Post 01-30-2010 02:11 PM

Wow. Thanks for the tips, Stribbs! I'll definitely look into all of those. I really appreciate your help.

Archived Post 01-30-2010 02:41 PM

yea i had the same problem but now it is fixed...yay :)

Archived Post 01-31-2010 10:55 AM

Still nothing, I'm afraid. I even uninstalled the game, re-downloaded the game, and re-installed it. Hopefully they're fixing the issue during the "Emergency Maintenance"

Archived Post 01-31-2010 11:59 AM

Maintenance didn't fix anything. This is really weird. As I mentioned before, I've been playing since Closed Beta and never had this issue before. Why is this happening AFTER Beta ends? Something is seriously backwards here.

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