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-   -   Not a peep from the Devs or Techies (http://sto-forum.perfectworld.com/showthread.php?t=92310)

Archived Post 01-30-2010 11:22 PM

Not a peep from the Devs or Techies
 
Cryptic, you do realize we are no longer in Beta?... We are now PAYING customers. So how is it the game crashes over half an hour ago and no announcement or update at all?

Poor communication on issues like this is a VERY fast way to earning a lousy customer service reputation.

Archived Post 01-30-2010 11:23 PM

Sign of good things to come with this game....eh?

Archived Post 01-30-2010 11:23 PM

Quote:

Originally Posted by Talamakara (Post 1806187)
GOOD!!! I don't want to hear from them!! Are you stoned or stupid?? If we aren't hearing from them it probably means they are WORKING on it!!

I doubt the customer service reps do the same job as the server technicians.

Archived Post 01-30-2010 11:23 PM

Cool story bro

Archived Post 01-30-2010 11:23 PM

Quote:

Originally Posted by JalenTigh (Post 1806111)
Cryptic, you do realize we are no longer in Beta?... We are now PAYING customers. So how is it the game crashes over half an hour ago and no announcement or update at all?

Poor communication on issues like this is a VERY fast way to earning a lousy customer service reputation.

GOOD!!! I don't want to hear from them!! Are you stoned or stupid?? If we aren't hearing from them it probably means they are WORKING on it!!

Archived Post 01-30-2010 11:24 PM

Yeah, those sweaty tech guys need to stop working and come help feed the trolls.

Archived Post 01-30-2010 11:24 PM

Quote:

Originally Posted by Talamakara (Post 1806187)
GOOD!!! I don't want to hear from them!! Are you stoned or stupid?? If we aren't hearing from them it probably means they are WORKING on it!!

Doubt that. Can't keep intouch with your customer base? FAIL

Archived Post 01-30-2010 11:25 PM

Quote:

Originally Posted by Talamakara (Post 1806187)
GOOD!!! I don't want to hear from them!! Are you stoned or stupid?? If we aren't hearing from them it probably means they are WORKING on it!!

Or they are saying **** us and sleeping

Archived Post 01-30-2010 11:25 PM

you did hear from them. There is a red dot now saying server down.

Archived Post 01-30-2010 11:27 PM

The game indicates the server is down. Unless they plan on paying me a consulting fee to help them fix it, that's all the info I need.


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