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-   -   You need to communicate with us!! (http://sto-forum.perfectworld.com/showthread.php?t=93780)

Archived Post 01-31-2010 01:44 PM

You need to communicate with us!!
 
Hello,

I understand this is launch time, and there can be issues, I understand that maybe you did not anticipate the number of players, and I can understand so bugs need to be worked out... But what I don't understand is, that at this point in MMO's why you don't just come out and say.. "Sorry guys, we are having x issue" or "we are waiting on more hardware" or something.

We are all veterans at this point.. Just come out and say what is going on right away so we can just get over it. Not saying anything, or having the client always say the servers are up, just makes players mad, and they will just log WoW and move on...

Don't make us log wow, please!!!!

Archived Post 01-31-2010 01:45 PM

i agree we need to be told whats happoning

Archived Post 01-31-2010 01:47 PM

I couldn't agree more. I'm not as upset with the server issues/queue as i am with the lack of communication to the customers. Hopefully it will change.

Archived Post 01-31-2010 01:48 PM

Their not there. Its sunday and they have a skeleton crew at the datacenter. If it gets bad enough they restart the shard. They wont even post a message because the website crew is at home. Notice no msg all weekend from the devs? But multiple server restarts with no updates to forums or launcher.

Archived Post 01-31-2010 01:49 PM

/signed.

Even a "We obviously have a serious problem here, don't have a solution, but we are working on it" is better than utter silence.

Credit card transactions CAN be reversed, you know, Cryptic. And failure to provide service is a legitimate claim.

Archived Post 01-31-2010 01:55 PM

Quote:

Originally Posted by hitrate (Post 1824012)
Hello,
Don't make us log wow, please!!!!


They already made me log on WoW :mad:

I'm flying around Northrend on my epic Alur Mount wishing it were a Starship.

Archived Post 01-31-2010 01:57 PM

Quote:

Originally Posted by hitrate (Post 1824012)
We are all veterans at this point.. Just come out and say what is going on right away so we can just get over it. Not saying anything, or having the client always say the servers are up, just makes players mad, and they will just log WoW and move on...

Don't make us log wow, please!!!!

Yep :( tell us what's going on Cryptic! Honesty is appreciated.


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