Star Trek Online

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Archived Post 02-02-2010 11:04 AM

subscription service and mail service down?
is anyone else getting this? i'm trying to activate my retail direct2drvie retail key and do subscription but keep getting a subscription service is temporarily down.

Archived Post 02-02-2010 11:05 AM

I was able to activate the retail code but login servers seem to be down.

Archived Post 02-02-2010 11:09 AM

Same, launch day fail.

Archived Post 02-02-2010 11:34 AM

yer...fed up now of this launch and "headstart"

Archived Post 02-02-2010 11:58 AM

This launch is the worst I've ever seen. Mostly because there is no communication from Cryptic.

Archived Post 02-02-2010 12:00 PM

This launch is actually worse than CO launch, im also unable to activate my retail code

Archived Post 02-02-2010 12:02 PM

Just got this from entering my Atari DDE retail key on Cryptic's STO site:

"The Subscription service is temporarily down, please try again at a later time."

Can I get a:

Shaka when the walls fell.


Archived Post 02-02-2010 12:03 PM

Welcome to STO everyone

Archived Post 02-02-2010 12:03 PM

thats what i am getting it's either that or there was an error processing your request. and when i try to call the 408 number listed for live tech or billing support i get left on hold for forever and a day and can't get through to a live person. not to mention the 408 number doesn't say for star trek online it says for champions online. go fig. i hope they have this resolved in the next hour or so i would really like to get my subscription set up and my in game bonus items for my digital deluxe edition pre-order from direct2drive retrieved.

Archived Post 02-02-2010 12:18 PM

Yeah, this game is straight fail. I am sure one day it will be ready, but not right now.

I went to GameStop to cancel my pre-order, they shrugged and said.... "oh THAT game, heh yeah of course you can cancel, its all the rave." He and his co-worker quickly followed up with comments on more tried and proven games.

It was funny, because they had a stack of MMO games specifically on display for those who cancel, in the attempt to keep you money. There was a special discount for them and they were running out of stock on them. Yet, right beside it was a large box of STO pre-orders.

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