Star Trek Online

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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   Can I Please Get An Answer From A Dev Or Gm (http://sto-forum.perfectworld.com/showthread.php?t=98895)

Archived Post 02-02-2010 01:24 PM

Can I Please Get An Answer From A Dev Or Gm
 
I have been stuck in the sol loading screen now since 4pm gmt with my second which i started cos my first one is stuck on the same screen and has been since friday i understand that you guys are busy but this is now starting to annoy me a bit:mad:

Archived Post 02-02-2010 01:26 PM

Quote:

Originally Posted by tiscalidragon (Post 1880072)
I have been stuck in the sol loading screen now since 4pm gmt with my second which i started cos my first one is stuck on the same screen and has been since friday i understand that you guys are busy but this is now starting to annoy me a bit:mad:

So even if you log out and log back in you are stuck at the loading screen every time? Is it only the Sol loaing screen that give you this issue?

Archived Post 02-02-2010 01:28 PM

yep if i create a new toon i can play till i get to the sol screen and ob at the mo i cant submit a ticket on either toon cos i cant get in

Archived Post 02-02-2010 01:29 PM

Quote:

Originally Posted by tiscalidragon (Post 1880163)
yep if i create a new toon i can play till i get to the sol screen and ob at the mo i cant submit a ticket on either toon cos i cant get in

If you go to the website under support there is a link to create a ticket there. I know the devs have the ability to unstick you but I would imagine there is a bigger problem behind this. If I can make a suggestion perhaps try going into the options on your STO launcher and change your proxy to one of the other settings and see if that helps with your loading screens. Let me know.

Archived Post 02-02-2010 01:40 PM

have tried diff proxys and still no good been changing them all day to see if it helped but no go
i will see if i can submit a ticket like you sugested cheers

Archived Post 02-02-2010 01:58 PM

well it gets better now it wont connect to the account server aint this fun:rolleyes:

Archived Post 02-02-2010 02:03 PM

Quote:

Originally Posted by tiscalidragon (Post 1880804)
well it gets better now it wont connect to the account server aint this fun:rolleyes:

I know of someone that had success with updating their router firmware but it didn't help me when I was having connection issues. Worth a shot perhaps.

Archived Post 02-02-2010 02:11 PM

i have now submitted a ticket via the support tab so hopefully this will help:)

Archived Post 02-02-2010 02:25 PM

coderanger if your not to busy can i get a reply from you as i have now watched 4 lots of 24 and 2 lots of burn notice and i am now running out of things to watch that i have recorded

Archived Post 02-02-2010 02:39 PM

can i least get some different music to listern too and so new credits to read bored of them now;)


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