Star Trek Online

Star Trek Online (
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-   -   Subscrption problems (

Archived Post 02-02-2010 07:03 PM

Subscrption problems
I pre-ordered the game for the goodies and then pre-ordered a 12 month subscription. Get my retail copy today and tried to enter the code, and suddenly I'm faced with having to place another 12 month subscription order. I don't think so, I've already been billed, money left my account on the 2nd of January. I thought at first it might be just a click through deal, but it's asking me for my credit card info again. Please tell me this is an error. Thanks.

Archived Post 02-02-2010 07:09 PM

I went & bought STO from target. came home & entered the registration code. Then it wanted me to select a billing plan. So I went back to target to get a game card but they had none. Then I called Game Stop & asked them & they said game cards were not out yet. WTF. Why would you release a game that no one can even play without a credit card. Cryptic has 24 hours to resolve this issue or I will be not be subscribing to this game at all. This was disorganized & a huge disappointment when I wanted to play.

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