GM/ Customer Service/ Billing Support and Tickets
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Join Date: Jun 2012
05-17-2013, 10:20 AM
It really does appear that PWE needs to allocate more resources to Cryptic in order for them to take care of Customer Service and Quality Assurance issues. Even if they can't fix a problem, per se, they should be able to communicate that they can't and offer some sort of resolution that may balance an issue.