Legacy Pack Pre-Order! [The price has now increased]
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PWE Community Team Lead
Join Date: Jun 2012
05-20-2013, 10:20 AM
Originally Posted by
I bought the Starter Pack for LOR about a month back and last Friday I decided to grab the Legacy Pack has well.
I put a ticket in on the 15th of this month asking what would happen to the $19.99 that I spent on the Starter Pack if I did in fact buy the Legacy Pack and I have yet to get a response to it.
Since the Legacy Pack contains everything that is in the Starter Pack I'm hoping to get a refund of my $19.99 or at the very least its equivalent in ZEN added to my account.
Is anyone else in the same situation has me and if so was your issue resolved?
Thanks for your time!
Reply back to the automated email you received when you filed your ticket
Billing should be able to assist you once they get to your ticket.
Brandon "BranFlakes" Felczer
Community Team Lead for Perfect World Entertainment
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If you wish to speak to someone on the community team, please file a "Forums and Website" support ticket