Legacy and Starter Pack Claiming Process
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Join Date: Jan 2013
05-24-2013, 10:03 PM
Well before anyone else goes out and disputes your payment for one of the packs that you have not gotten I have a warning... I have not been kicked out of the game yet and I have not tried relogging as yet but they did send me a very nice email saying this...
This email is to inform you that one or more transactions made to your Perfect World Entertainment account now has an open dispute with the payment source. If you feel this is in error or you need more information, please go to
and open a ticket to the billing department.
While the dispute(s) are open, the account that made the purchase(s) is to remain banned.
PWE Customer Service Team