View Single Post
Ensign
Join Date: Nov 2012
Posts: 1
# 54 Black Screen and Crash
05-30-2013, 09:17 AM
Sometimes it really bothers me to hear software people go on and on about it's got to be a problem with your hardware. I have over 25 years in the computer service industry as a network administrator and work with all types of systems. I myself am having the same problem that many many others are with the random black screen lockup and crash. There is no rhyme or reason as to when it will happen but the screen goes black then the sound stutters and then all you can do is hard reboot.

Keep in mind my system is a brand new that I built myself and is about two months old. I was playing fine until around the 18th - 20th of May when I got a patch, since then I'm unable to play on my nice new desktop and had to move over to my notebook.

Thank goodness I have a backup computer but most people don't and I sure would like to get back to playing on my nice new Desktop. Stop blaming everyone's hardware and take a serious look at this issue. And I disagree with your statement that your software won't or can't crash hardware, that's a pretty arrogant stance to take when we all know that improper programming especially dealing with video can and will crash you!

I will submit a ticket with all my system details but for the public here's what I'm running and everything passes all the tests I can toss at it!

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
(7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/16/12 10:13:22 Ver: 10.02
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8128MB RAM
Page File: 2323MB used, 13931MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


Card name: NVIDIA GeForce GT 610
Manufacturer: NVIDIA
Chip type: GeForce GT 610
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_104A&SUBSYS_26153842&REV_A1
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: PTS0839
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2018 (English)
Driver Version: 9.18.13.2018
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/12/2013 16:42:27, 15143904 bytes

My notebook which is allowing me to play without the issue an I5 with 8gigs Ram and has a Nvidia graphics chipset as well, so far the game is running fine there. Keeping my fingers crossed!

Reading over the forum it seems to me that way to many people are having this issue for it not to warrant a hard look at! I think its way more people having it then are reporting it as well.