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Empire Veteran
Join Date: Oct 2012
Posts: 193
# 426
06-04-2013, 04:46 PM
It is insulting to accuse paid subscribers, the game's customers, of knowingly abusing the mail system.

The advertised feature matrix for paid subscription lists unlimited access to mail as a feature provided in return for payment.

It is therefore also insulting to accuse paying customers of taking a "free ride" for making use of the features they paid for.

I have emailed customer service with this, and also emailed the community moderator "syberghost" on his gmail account asking him for the contact information of his supervisor so that I can file a complaint about his conduct.

I believe it would be appropriate for him to apologize in this thread to me and others he has insulted with these remarks.