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Captain
Join Date: Jun 2012
Posts: 9,041
# 2
06-13-2013, 12:13 AM
Please reach out to customer support for assistance at http://support.perfectworld.com ('Contact Us' tab, 'Customer Support' for the category drop down). If you are not able to reach the support site, please email directly to customerservice@perfectworld.com and put "billing" in the subject line and as many details in the message as possible. Filing a ticket is always the preferred method to contact us as you can ensure your ticket is in the right queue via the category dropdown.

Cheers,

Brandon =/\=