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Career Officer
Join Date: Jun 2012
Posts: 1,691
# 2
06-29-2013, 01:53 AM
Quote:
Originally Posted by trailturtle View Post
Thanks to your constant (and constantly amazing) feedback, the error related to billing and subscription processing that has been impacting certain players using Visa credit cards has been identified. We are working with our billing and payment partners to correct this error ASAP. We?re all-hands on-deck, but we don?t have an immediate ETA on a fix. Soon as we know, you?ll know.

Of course, we will ensure all affected players are compensated.


Thank you so much for your continued support.

-Your Star Trek Online Team
... u may also have a look on this?
http://sto-forum.perfectworld.com/sh...663591&page=35

Klink: House of Beautiful - J'Luc/Rom: Lag Industries - D'Waste/Fed-Sci: Lag Industries - IAM
Join Date Hoster: Dec 2011 - Join Date Symbiont: 1403 A.D. and not a dull moment
PvP improvements, since 2010 lol
/50+ Fleet-, Lobi- and Lockboxships=unreclaimable trash