GM/ Customer Service/ Billing Support and Tickets
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Join Date: Jun 2012
06-29-2013, 03:46 AM
I've had issues with support myself. The last in game GM ticket (and it was GM not a bug report) I filed was never replied to, nor was my asking for help in the bug forum and the website's support link just goes to a redirect loop. I haven't even bothered trying to get my Reman's broken costume slot fixed, the lack of help would just annoy me so I'm happier to live with it broken.
It never used to be the case, I have had responses (albeit unhelpful responses) in the past.