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Career Officer
Join Date: Jun 2012
Posts: 49
# 580
06-30-2013, 01:47 PM
I look at 'BranFlakes' signature which states that to speak to someone on the community team to click a link, which just goes to a knowledgebase article. The only way to complain is through their support ticket system which must be manned by Mr. Bean for all the use they are.

Quote:
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
I am going to give them another few days then I will contact PWE directly, then if that fails an Ombudsman. If they had answered my ticket within a week during busy times that would have been acceptable, but three weeks?! I would like to see their pay cheque held up for three weeks and see how they like it.