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Ensign
Join Date: Nov 2012
Posts: 10
# 1 Cannot use Gateway
08-14-2013, 10:22 AM
As title suggest - I cannot log into Gateway. I sign in with my username and password, then it says "enter one-time code that has been sent to you email". This is where it goes wrong, this email takes over 3 hours to arrive but the Gateway time out after 5 mins. I have tried this for months to see if anything changes but it's still the same.
Can someone advise me how I can get this to work, or could the time out be altered to allow me to actually receive the one-time code ?