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Career Officer
Join Date: Jun 2012
Posts: 37
# 15
08-20-2013, 02:05 PM
Originally Posted by thecosmic1 View Post
Just as an FYI, every place where this was mentioned by BranFlakes was in the LoR pre-order thread, and Brandon's response at that time was for people who bought the Starter Pack and the Legacy Pack to contact Billing and see if they would refund them the cost of the Starter Pack since they bought both - but the Starter Pack refund was not guaranteed.

I wish you luck in getting the Starter Pack refunded, but it was never something stipulated in the C-Store, in the LoR sales page, or by BranFlakes on the forum.
Like I said, I told them that they could choose to just add 2K Zen to my account; that way they still get the money that is equivalent, no need to deal with the credit card company to refund money and is an equitable solution because you cannot claim the Starter Pack twice, so paying twice for it is not fair to the customer.

The big thing with it is that you cannot use two Starter Packs. If you went to a store and bought item A, then later purchase Item B which has Item A included, you have two copies of Item A in which you can use both. Since we are dealing with virtual items which you cannot have multiples of on your account, it can be seen as paying twice and only receiving one item from a legal standpoint.