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Captain
Join Date: Jun 2012
Posts: 7,054
# 2
09-05-2013, 11:35 AM
You need to file a Support Ticket with PW. No one on the forum can help you. The PW Devs don't read this forum.

I would also add, did you check your PW wallet? The money needs to be transferred into STO from the wallet. It doesn't automatically go there. Either way, you need to deal with this through PW's support system.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.