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Ensign
Join Date: Sep 2013
Posts: 2
# 458
09-10-2013, 07:08 AM
Been having this issue while playing STO or new Neverwinter from PWE/Cryptic. As my other MMO's such as WoW, SWTOR, Rift, Terra and EVE run fine im thinking it must be something wrong with my connection to Cryptic servers. I have tryed opening all ports in 7000-7500 range, incoming as well as outgoing, and i tryed using EU and US proxy. Even tried adjusting my graphic options. Nothing seems to help.
Please tell me if there is a way to fix this issue.
My ISP is T-Com, location Croatia

Thanx guys !!!

Check out my issue on youtube:

Issue Video

Here is my tracert and nettest, and i also added tracert for eu and us proxy's:

Tracert:

Quote:
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 9 ms 12 ms 23 ms 172.16.0.1
2 * * * Request timed out.
3 16 ms 40 ms 14 ms 172.29.80.241
4 25 ms 125 ms 71 ms htr01-hvz02.ip.t-com.hr [195.29.241.181]
5 25 ms 20 ms 28 ms gtr10-htr01.ip.t-com.hr [195.29.240.97]
6 17 ms 27 ms 24 ms 212.162.29.17
7 973 ms 67 ms 64 ms ae-15-15.ebr2.berlin1.level3.net [4.69.151.190]
8 71 ms 65 ms 86 ms ae-27-27.ebr2.dusseldorf1.level3.net [4.69.200.169]
9 69 ms 61 ms 67 ms ae-23-23.ebr1.dusseldorf1.level3.net [4.69.143.189]
10 69 ms 62 ms 77 ms ae-48-48.ebr3.frankfurt1.level3.net [4.69.143.178]
11 80 ms 61 ms 62 ms ae-83-83.csw3.frankfurt1.level3.net [4.69.163.10]
12 * * * Request timed out.
13 62 ms 60 ms 61 ms be3020.ccr21.fra06.atlas.cogentco.com [130.117.15.193]
14 51 ms 64 ms 50 ms te0-6-0-5.ccr22.fra03.atlas.cogentco.com [154.54.76.57]
15 65 ms 74 ms 81 ms te0-3-0-4.mpd21.ams03.atlas.cogentco.com[154.54.39.173]
16 1187 ms 80 ms 76 ms te0-5-0-7.mpd22.lon13.atlas.cogentco.com[154.54.37.102]
17 191 ms 150 ms 154 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com[154.54.31.229]
18 158 ms 147 ms 162 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
19 161 ms 177 ms 158 ms 38.111.40.114
20 151 ms 154 ms 194 ms 208.95.185.41

Trace complete.
Nettest:

Quote:
contacting nettest server..
Local IP: 93.142.247.207
Ping: 150.1 msec
Port: 80: 187 KB/sec 17 KB/sec 204 KB/sec 500
Port: 80: 191 KB/sec 17 KB/sec 208 KB/sec 500
Port: 443: 119 KB/sec 13 KB/sec 142 KB/sec 500
Port: 443: 133 KB/sec 13 KB/sec 146 KB/sec 500
Port: 7255: 109 KB/sec 11 KB/sec 127 KB/sec 500
Port: 7255: 173 KB/sec 18 KB/sec 191 KB/sec 500
Port: 7003: 156 KB/sec 15 KB/sec 170 KB/sec 500
Port: 7003: 118 KB/sec 12 KB/sec 139 KB/sec 500
Port: 7202: 122 KB/sec 12 KB/sec 137 KB/sec 500
Port: 7202: 130 KB/sec 12 KB/sec 142 KB/sec 500
Port: 7499: 126 KB/sec 12 KB/sec 138 KB/sec 500
Tracert EU and US proxy:

EU:

Quote:
Tracing route to eu2.proxy.crypticstudios.com [79.125.26.110]
over a maximum of 30 hops:

1 5 ms 3 ms 6 ms 172.16.0.1
2 * * * Request timed out.
3 15 ms 15 ms 15 ms 172.29.80.241
4 116 ms 31 ms 17 ms htr01-hvz02-2.ip.t-com.hr [195.29.241.109]
5 17 ms 17 ms 17 ms gtr10-htr01.ip.t-com.hr [195.29.240.97]
6 17 ms 18 ms 17 ms 212.162.29.21
7 539 ms 83 ms 79 ms ae-15-15.ebr2.berlin1.level3.net [4.69.151.190]

8 78 ms 82 ms 79 ms ae-26-26.ebr2.dusseldorf1.level3.net [4.69.200.165]
9 79 ms 81 ms 78 ms ae-46-46.ebr1.amsterdam1.level3.net [4.69.143.201]
10 80 ms 78 ms 81 ms ae-22-22.ebr2.amsterdam1.level3.net [4.69.143.58]
11 83 ms 82 ms 79 ms ae-47-47.ebr2.london1.level3.net [4.69.143.78]
12 79 ms 78 ms 80 ms vlan103.ebr1.london1.level3.net [4.69.143.93]
13 79 ms 78 ms 80 ms ae-1-8.bar1.dublin1.level3.net [4.69.153.230]
14 78 ms 80 ms 80 ms 213.242.106.86
15 84 ms 79 ms 80 ms 178.236.0.110
16 2041 ms 89 ms 94 ms 178.236.0.58
17 80 ms 81ms 85ms ec2-79-125-0-73.euwest1.compute.amazonaws.com[79.125.0.73]
18 * * * Request timed out.
19 * * * Request timed out.
20 694 ms 80 ms 85 ms ec2-79-125-26-110.eu-west-1.compute.amazonaws.com [79.125.26.110]

Trace complete.
US

Quote:
Tracing route to us1.proxy.crypticstudios.com [208.95.184.152]
over a maximum of 30 hops:

1 7 ms 9 ms 3 ms 172.16.0.1
2 * * * Request timed out.
3 15 ms 16 ms 16 ms 172.29.80.241
4 32 ms 17 ms 18 ms htr01-hvz02-2.ip.t-com.hr [195.29.241.109]
5 19 ms 20 ms 17 ms gtr10-htr01.ip.t-com.hr [195.29.240.97]
6 16 ms 18 ms 18 ms 212.162.29.21
7 59 ms 60 ms 62 ms ae-15-15.ebr2.berlin1.level3.net [4.69.151.190]

8 61 ms 61 ms 61 ms ae-25-25.ebr2.dusseldorf1.level3.net [4.69.200.161]
9 63 ms 61 ms 60 ms ae-24-24.ebr1.dusseldorf1.level3.net [4.69.143.193]
10 62 ms 63 ms 61 ms ae-48-48.ebr3.frankfurt1.level3.net [4.69.143.178]
11 60 ms 61 ms 61 ms ae-73-73.csw2.frankfurt1.level3.net [4.69.163.6]

12 * * * Request timed out.
13 64 ms 62 ms 64 ms be3020.ccr21.fra06.atlas.cogentco.com [130.117.15.193]
14 1526 ms 66 ms 63 ms te0-3-0-6.mpd21.fra03.atlas.cogentco.com [154.54.76.53]
15 63 ms 76 ms 81 ms te0-3-0-2.mpd21.ams03.atlas.cogentco.com [130.117.2.41]
16 72 ms 74 ms 72 ms te0-1-0-0.mpd22.lon13.atlas.cogentco.com [130.117.0.198]
17 153 ms 145 ms 146 ms te0-3-1-0.ccr22.bos01.atlas.cogentco.com [154.54.5.122]
18 145 ms 146 ms 153 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
19 153 ms 150 ms 152 ms 38.111.40.114
20 145 ms 145 ms 145 ms us1.proxy.crypticstudios.com [208.95.184.152]

Trace complete.
I see my connection has some problems connecting to cryptic servers at times whitch results in my issue seen in video i think.

BTW, my other MMO's run just fine with low lag around 60-85ms at all times.