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Career Officer
Join Date: Jun 2012
Posts: 2,199
# 474
10-15-2013, 11:55 AM
Quote:
Originally Posted by gueneyhallek0420 View Post

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 9 ms 11 ms ten0-7-0-0.ORLD23-ser2.bhn.net [72.31.194.42][color="Red"]
4 10 ms 11 ms 11 ms ten0-1-0-7.orld31-car2.bhn.net [97.69.194.196]
5 27 ms 23 ms 22 ms ten0-4-0-6.orld71-car2.bhn.net [71.44.61.22]
6 13 ms 15 ms 15 ms 72-31-193-191.net.bhntampa.com [72.31.193.191]
7 19 ms 19 ms 15 ms 10.bu-ether15.orldfljo00w-bcr00.tbone.rr.com [66
.109.6.98]
8 25 ms 23 ms 23 ms bu-ether18.atlngamq47w-bcr01.tbone.rr.com [66.10
9.1.72]
9 23 ms 23 ms 24 ms 107.14.19.13
10 93 ms 93 ms 88 ms te0-0-0-10.ccr21.atl02.atlas.cogentco.com [154.5
4.12.109]

11 92 ms 91 ms 94 ms be2050.ccr21.atl01.atlas.cogentco.com [154.54.0.
165]
12 96 ms 103 ms 98 ms be2170.mpd21.dca01.atlas.cogentco.com [154.54.31
.106]
13 104 ms 103 ms 102 ms be2148.ccr21.jfk02.atlas.cogentco.com [154.54.31
.118]
14 109 ms 107 ms 108 ms be2097.ccr22.bos01.atlas.cogentco.com [154.54.30
.118]
15 127 ms 110 ms 108 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
16 116 ms 111 ms 110 ms 38.111.40.114
17 108 ms 108 ms 106 ms 208.95.185.41

Trace complete.


My ISP is Brighthouse/Roadrunner in the central Florida USA area. I'm curious what I can do to fix my issue
Your showing the same symptoms as other players who connect via the Road Runner service. The 'Net Test' results shows degraded performance, most likely from excessive packet drop. And the Trace Route hints that this is occurring on the gateway between the Road Runner and Cogent backbone. This is a ISP issue as only the ISP involved can correct this problem. Looks like its time to contact your ISP... (complain about severe packet drop on your connection to the STO Servers)