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Career Officer
Join Date: Aug 2013
Posts: 3
# 43
11-21-2013, 03:43 PM
I completed my paid Go Daddy Offer but did not get my bonue credits and this was done in September. I still have a ticket open with PWE and they are still not doing anything.

I understand if you are a free player that it will take some time to get support but I'm a lifetime member. Is this how you treat people that pays for a free to play game? We are the reason that STO is still alive. I even emailed someone from PWE and they just ignored my email.

I remember when I was playing WoW, the customer service can actually get things done and they have a PHONE number to call.

Very disappointed.