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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-12-2010, 06:58 AM
I've had several phone conversations and mutual emails.


1st, the call center in India has NO CLUE about anything. They can't even read the offer off their website correctly.

Spoke with a couple of teir 2 support people in US.

Have read many, many Amazon related posts.

It appears that Amazon sent out some keys just after midnight either 1/11/10 or 1/10/10, I've lost track.

They sent another batch out yesterday 1/11/10 afternoon.

I was initially told that all were sent at same time, but that was not correct.

After you first contact them (INDIA) ignore what they say, good or bad.

You will get an email asking if they answered your question. Respond to the "NO". Push the phone call back button and you will get called back immediately. You will talk to tier 2 support in the US. They will have a bit more up to date info.

The current official is basically, if you should have gotten key by now. And any new oders will recieve key within 2 days. Thats the revised "offer" on the Amazon.com website.

If you haven't received your key yet, be pathetic and sad and whimpy and grovel to the teir 2 US person. It seemed to work for me, lol. Good luck.