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Career Officer
Join Date: Jun 2012
Posts: 1,003
# 133
12-03-2013, 10:41 AM
Originally Posted by aaaict View Post
The game crashed the entire computer. I was getting the first duty officer mission from Lt Ferra and the characters went white and the game crashed. I tried to access the app again after restarting and it crashed again! During the startup sequence there were pink lines across the computer and the mac is only from 2011 with hardware that acceded the requirements. I had to delete the game in order to protect the info stored there. Hope this gets fixed and does anyone else have this problem?
2011 MacBook Pros are being noted as having an issue where the graphics chip may either malfunction or fail outright, causing graphical distortions or freezes. Make sure your machine is fully up to date (there was a software fix that was supposed to help with this). If you still have issues, you may need to take it in for repair. There is no REP program for this, so if it's not under AppleCare you would have to pay for a logic board replacement. STO is just an application, it is not capable of harming your computer. What can happen is that an application, especially a game which pushes things hard, will cause an existing hardware problem to show itself.