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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-12-2010, 06:48 PM
Was the code on the outside of the box, or inside?

Most retailers with codes like this are rife with people who will nick the codes for themselves or friends if it's not in a sealed package.

I'd give Tech Support a heads up to see if they can give you a hand. If it turns out the code is invalid (and was on the outside of the package) i'd take a copy of the email from Cryptic and go have words with Best Buy.