How to Get Help w/ Technical Issues
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Join Date: Dec 2007
01-13-2010, 05:41 AM
Originally Posted by
To send a manual DUMP to cryptic, in the folder that the game is installed there is a file named CrypticError. Leave the game running (in its frozen state) and run that application. You will have the option to chose the process that you wish to have analized and sent to cryptic. it will be called Game Engine and should be the only one you are able to select. Click it and click send. It will take a while to do this but it is important that you leave both the game and that app running untill it is complete. This dump file is important as the developers can use this to see exactly what is causing the problem on a programming level and develop a solution.
Thanks! I'll add that to the op.