Problem getting your preorder open beta key?
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Join Date: Dec 2007
01-13-2010, 01:16 PM
Pre-ordered collectors from Gamestop/EBgames, I've been calling in and They seem to have customer service saying the same please allow 24-48 more hours to recieve a code over and over, at least its not built into thier generic recording right when you call thier 800# like it was a few days ago lol....
So I then opened a ticket with cryptic as suggested above.....(#374322)
Here's the CS's responce.. including an Old support number... (at least it forwards, but no option to discuss tickets)
Greetings Champion! Thank you for contacting Cryptic Studios Billing Support. We can't do anything about this, you have to contact the Retailer. If you continue to have issues with your account, please either reply to this ticket or contact us by phone at +
Monday through Friday, 8:00 a.m. to 5:00 p.m. PST. Thank you for your interest in Champions Online. Regards, Cryptic Studios Billing Support More information regarding our most frequently asked questions can be found on our website located at