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Career Officer
Join Date: Oct 2012
Posts: 44
# 18
01-04-2014, 06:10 AM
Same issue here, since season 8. Don't matter if I'm idle or in middle of a battle. The error is:

'Fatal Error: Direct3D driver returned error code (DXGI_ERROR_DEVICE_REMOVED) while checking sync query.

Technical Details: Sync query 11 0x52d540 GetData == 0x887a0005 0 NF768725

D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006'


I'm using the following:
i5-3470 with 8 Gb RAM
Win 7 64 bits
Nvidia GeForce GTX 650 Ti (always with latest drivers, currently 331.82)

EDIT: The only game that this happens with is STO.

UPDATE: Guys, I'm trying two changes that brought a lot more stability to gameplay. Remember I'm an Nvidia user. I don't know for other graphic cards. 1) Right click Desktop, NVIDIA control panel, 3D Settings, Manage 3D settings, Global Settings, at Power Management mode change to 'Prefer maximun performance' and click 'Apply'. 2) I also play now using Direct3D 9 on the Video options of the game. 3) I only installed the graphic drivers, the PhysX 9.13.0725 and GeForce Experience 1.8.1

Last edited by gabesouto; 01-05-2014 at 06:14 AM.