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Ensign
Join Date: Sep 2012
Posts: 5
# 86
01-09-2014, 06:17 PM
Quote:
Originally Posted by agentzhien View Post
Completed a Godaddy.com promo through Peanut Labs, was supposed to get 2140 Zen but got nothing. I submitted a report to them (along with the actual transaction number so they could contact Godaddy for reference), but after 72 hours they responded that they couldn't verify my transaction and to have a nice day . I tried to call Peanut Labs directly, but their main office line had a recorded message telling me to call another number for customer support needs. The kicker was that when I called that number, it just had an automated message telling me to email them.
UPDATE: After writing directly to their support@peanutlabs.com address I finally heard back yesterday. They asked for me to send them a screenshot of my receipt, which I did, and today they credited me the full amount. Those of you having trouble with your purchases, you may want to try that venue, the results may be better.