Actually the release date is Feb 2nd. But I guess we should give you a cookie for atleast getting one of the numbers correct.
Secondly, I take it you have never been in a Beta Test before, or even seen a game launch before.
Most open betas are pretty much like this, so your 'shock' at how it is, suggests '1st timer' all over it.
Secondly, many games launch with issues - WoW, EQ2, Vanguard, WAR, ***, etc. Heck Vangard was unplayable for many people due to program issues.
My recomendation to you, is that you should avoid betas, and releases. Don't consider a game, until it has been about 3 months after launch. You will be much happier.