same problem here! wrote an hour ago a ticket.. lets see what they tell me...
tried everything changed graphics to lowest started 2nd chr, restarted around 20times and sitill the loading screen.. i would like to know r u guys from europe? maybe it effects the european players?
so far i read that problem from germans, dutch and austrians like me.. would like to know..

ANYONE who knows what to do.. HELP US PLAYING THE GAME!!