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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-28-2010, 05:48 PM
Recheck your Cryptic STO account, and look for "Star Trek Online-- Pre-Order". If this is listed, you are all set for head start. If not, you may need to contact D2D.

EDIT: Sorry...I mistook your "Digital Download" as "Direct2Drive Digital Download". Did you order this through Atari, Gamestop D2D?

I ordered the Digital Download from D2D and the pre-order key opened up not only the beta but the head-start as well. Sorry, I can't speak for Atari or Gamestop, but if something is goofy, I'd contact the company directly.