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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-28-2010, 07:37 PM
I had the same issue, try this

Make sure you are logged into your account
Go to the main page
Scroll down about halfway and on the right hand side click "Redeem your pre-order key"
Go through the process there
Check your account status and it should list pre-order