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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-30-2010, 08:14 AM
That's the first time I've ever heard of that company. Are they a mainly UK site?

I'm pretty sure that if you have your receipt for the order you can call up Cryptic and talk to Billing about it.

http://www.startrekonline.com/support/billing

Bottom of the page is a UK number, if that is where you are.