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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 19
01-30-2010, 03:05 PM
Originally Posted by MorganUK View Post
ETA's can only be given when there actually IS one. ASAP also means 'as soon as possible' and can be anytime from 1 seconds to infinity, or never. It does not nor cannot cover a set period of time.

Scenario - If there had been a major server component failure, then they would have gone to their third party for hardware replacement (probably a one hour SLA - service level agreement), then they would have to do the repair when the part arrives, then restore all data. However in THIS instance, the eta can only be given when the restore starts and the amount of time remaining is calculated.

In summary, shutup and stop moaning/

I think that is as concise and accurate statement ever uttered on a game forums.