GM Customer Service or Lack there of
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Join Date: Dec 2007
01-30-2010, 11:25 PM
**** was creative. They let you send a ticket and showed how you slowly progressed down the Q - but you had to 'refresh' your ticket every couple of hours or you would drop out of the Q. I kept refreshing a ticket all Saturday long, staying #1 in Q for 8 hours before the Q simply dumped me.
Never a GM showed up, there was just the Q creating the illusion that tickets were being addressed while people dropped out the Q for some reason or other and let the others gain rank.
Clever trick to save the money for a GM.