Help with pre-order question please?
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Join Date: Dec 2007
01-31-2010, 10:14 AM
Originally Posted by
Thanks for your help. If I don't end up with a key before the time limit, will it be possible - when I
recieve the key - to still use it to get the pre-order perks? ie. is having the key enough or do I definitely need to use it by the deadline?
The pre-order bonus items that come with your purchase are not connected to the 'preorder code'. The preorder code only gives access to headstart and allows players to purchase a promotional subscription.
The bonus items are attached to the full game retail code. For a boxed purchase this would be the DVD code. For a digital purchase, this will be e-mailed to you only at release.
You do need a preorder code to buy a lifetime at the promotional price; the offer ends on 2nd Jan (or midnight 1st Jan, if you prefer). If you have not received your preorder code, contact STO customer support with proof of purchase, as others have suggested.