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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5 Going down that road...
01-31-2010, 09:17 AM
As I am VERY new to MMOs, I can only assume that this is normal. I don't really know anything about the expectations of service, but from a business perspective I can say that this doesn't bode well for Cryptic. You've released a game that is LOTS of fun, when you can play it, but it appears that this server crash is a common occurrence. I hope for the sake of ALL fans of Star Trek and this game that you get it worked out before you start to have retention issues with your subscribers.