Immediate Business Suggestion: Tell us more than "server is down"
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Join Date: Dec 2007
01-31-2010, 11:08 AM
Originally Posted by
..and I'd like to reiterate that server problems have nothing to do with the game developers or the game itself, so please stop complaining that the game sucks because you can't play it. That's like saying my car sucks because there's no key to start the engine.
Are you kidding? It SURE IS Cryptics problem! This is a Cryptic Engine and it cannot handle the load. This means running more instances per server hardware, more memory, etc. etc. It is a game design issue and this is why it goes down. It has nothing to do with the hardware itself. You just need more of it and you need to implement better load-balancing management to handle the load of which Cryptic did not plan for.
Sir, you are way off base on this one.
Outside of that, I agree 100% that they need to be more up front in communication. They don't need to say "We don't know what the problem is" because they don't, but they do need to say what they are trying to do and how long the server will be down and such things of that nature.